Friday, May 29, 2009

Grad lo~!


Above: Picture Perfect!
Below: Me receiving the scroll from Dr. Dave Chong

Below: Me an my bro A

Below: All my family members that turned up to show their support =D

Below: I guess it's relief afterall!

Don't know what to write to describe my feelings... Its a combination of relief + joy! Anyway, it feels good after the whole ceremony. Seeing friends and family all there at the event, it makes me feel that the 3 years in SP is worth it!


Thanks to all my family members that took the trouble to come down! Also, a big "Thank You" to my classmates of class DECC26 for making my life in SP so enjoyable. Though studies are necessities, the fun and enjoyable moments are the things that I'll always look back and treasure!

PS: Thanks Ah Mei, Bun Jie & Ah Ching for the tie! =D

Thursday, May 28, 2009

3rd Week's Off Day - Poly Graduation

Today's the 3rd time so far that I have a day off from work. Sometimes I find that work takes up lots of time and prevents me from having my own leisure. On the other hand, working at M&S is fun as well as quite relaxing. 2 days ago (26th May) Naz mentioned in the briefing that sales figures for the day before (the 25th May) were very poor. About $4000 only. That day (during the briefing), I was the only person available for the Mens' Department. Wendy Tang took 3 day's leave, Joy was on off, Auntie Cadie and Qing were on MC. I felt a bit of pressure on me so I guess I'd just have to do my best to drive sales that day. I know I did serve quite a few customers to my best that. Then yesterday's briefing, sales for the entire outlet was $23k+ almost $24k, missed our target by a bit only. But out of the $23k, Menswear did a huge chunk of $7000+, even beating Ladieswear and Lingerie. All attention was focused on me as Naz asked me how I did it alone and what was my biggest transaction for that day. I didn't know how to reply her, just saying that a lady in that morning, bought $300 worth of formal long sleeve shirts.

Not only today's Dumpling Day, today's also my graduation day. 3 years of accumulated work finally comes down to this final moment where everybody will officially graduate from Singapore Poly. Somehow I don't feel much excitement as it's inevitable more or less. Perhaps the only regret is not being awarded the Diploma with Merit as my grades were not good enough to fight with those better students.

Ray's graduation ceremony ended yesterday so went over to his house to borrow his tie. And at the same time Uncle Francis and Dua Kor gave me an Ang Bao as a sign of congratulations for my successful poly graduation! Kinda surprised me and I was so paiseh!

Later, only my mom will be inside the auditorium to witness the ceremony. I've already invited Ah Ma to come as well, but it will depend on weather Uncle Tony can take leave to take care of Kai and Ariel. Later after the ceremony, Jacy will be joining me as well. There will be lots of photos to be taken. Hope this event will be a memorable one!

Sunday, May 24, 2009

Difficult Customers at Marks and Spencer


Above: Joy (Right most shoe) and me( bottom shoe) surveying SOME OF THE "damage" done by that single customer! There's more to it! xD
Below: Just a general view of my workplace :)

Through out my course of work, I do meet many nice customers. That's the one thing I enjoy doing in customer service. To be nice to people and interact with them in a positive manner.... really perks my day up :)

However, there are bound to be some customers that are unreasonable and difficult to handle...

Like today. There was this man that asked me for a fitting room. After taking a glance at the 2 fitting rooms (both occupied), I apologized to the man and kindly told him to wait. He just gave me that rude look and uttered some vulgarities, cursing his luck at the same time. "What the hell? You all only have 2 fitting rooms?" I remembered he said that sentence to me! Anyway, I took it with a smile and apologized to him again.

Another case was, a few days ago, my colleague, Joy, was serving this customer that seemed "loaded" He literally took 'all' the clothing off the shelf and he tried them all one by one! He tried many types of clothings such as shorts, 3/4s, chinos, formal pants, polo tees (all I don't mind putting hangers and placing them back to the display rack) However, it is the formal long sleeved shirts that tested my nerves. The formal long sleeved shirts are all packed into plastic with a cardboard backing and plastic foundation to keep it's shape. That customer tried like 20 over formal long sleeved shirts!!! And me and Joy had to painstakingly fold them all nicely and place them back into their original packaging. Joy had told him to try the sample shirt so that he would not be troubled to try so many shirts... but that customer refused, stating that he wanted to have the feel of the shirts as well as to see if the colours matched him. In total that single customer tried on well over 40 different types of merchandises!!!! Well, customers are always right and we just let him do it his way. When the customer was in the fitting room, Joy and me just exchanged glances and expressions (of disgust). I was like expecting that customer to purchase at least SGD$1000 worth of merchandises... However, he just bought $295 worth of items. Damned him... wasting our time. Anyway, I wasn't really THAT angry with him... Just treat that he's stupid enough not to know that most established departmental stores recommend their customers to try samples instead of the intended merchandises. I was also quite amused that people of such degree of stupidity do exist... hahaha...

Thursday, May 21, 2009

Today's the second time I am having my off. 6 days of straight working is really making me tired. Yesterday, Wendy Tang also commented that my hair is too long, and I need to get it cut. Oh well, since it's for job's sake, I'll get it done...

Tuesday, May 12, 2009

Great Singapore Sale coming... Soon!


Above and below: Taking pictures in the fitting room doesn't always mean that I am a narcissist.

Its a well-kept secret for many retailers island wide: The commencement of the Great Singapore Sale(GSS). For the 1st time ever since working at M&S, I spent the entire day re-pricing items. Tag and tag and tag non-stop... It's really an uneventful day at work today. But at least, I get to sit down and for once, I went home having a lesser degree of soreness in my legs.

Monday, May 11, 2009

Japanese English Pt.3


Above: Listening to MP3 makes u wanna pray...
Below: Soooo souless (Sold Out Sign)

Below: Magazines are best enjoyed when chilled!

Below: Customers confirm RUN!

Japanese English Pt.2


Above: Oh yes! I want the last one! haha!
Below: A building talks to you if u smoke outside of it! Cool!

Below: Oh my god!

Below: To elect this canditate, you must erect?

Below: Can I don't be jailed, or can I don't be trapped either?

Japanese English!


Above: So, it's better than Singapore's newater. They can construct water!
Below: Cheese has never been scarier before... (Cheese Fair)

Below: Moral of the story - bring your own toilet papers!

Below: You mean, there are Male-women around here?

Below: Oooh, a walking toilet...

Saturday, May 09, 2009

Working at Marks & Spencer

For the past few days, I'm just too tired to blog about my work at M&S. First day at actual work is 7th May at the outlet at Raffles City.


The manager of that outlet is a lady called Naz (think her full name was Nazlinda). See seems like a no-nonsense person, so I guess I better do my stuff properly! The supervisor taking care of the Men's department is Wendy Tang (there is another supervisor by the name of Wendy, but I'm not sure of her surname). On the first day, the guy taking charge of me is a Filipino called Joy. He seems like a nice guy; well-groomed and soft spoken. The other people in the department are Qing and Cadie.


For the past 3 days, everything seems to progress smoothly. I encountered little difficulties dealing with customers because Joy helped me with most of the on-site problems. Today, Wendy Tang told me that its relative easy for now. However, during the sales period, I'd die! I'd better make mental preparations for that!


Food at Raffles City is quite expensive. So I guess I'd have to take away more often, else I risk burning a big hole in my pocket!


Yea, as what I mentioned, work is relatively smooth sailing for now. I'd just pray it stays this way... Hope nothing terrible crops up.

Monday, May 04, 2009

A Moment To Remember

For those that loves Korean love dramas/movies, you'll find this show very heart-breaking. Perhaps it's plot is not very original as there were 2 other movies of the almost-same genre that were released around the same time as this particular one. Nevertheless, the storyline flows smoothly and the acting is very good, it's as if I can empathise with the characters in the movie. I must admit I was in tears at some points in the show!


It just made me think, if I were Chul-Soo, would I even go to the extent of doing all the things he did, just hoping that Su-Jin would suddenly wake up?


It just made me think a lot more...

Synopsis
-----------

Divided into four segments, A Moment to Remember follows the theme of discovery in a relationship and the burdens of loss caused by Alzheimer's disease.

The first segment of the film, staged in romantic comedy style, introduces the protagonists, a woman named Su Jin and a man named Chul Soo. The movie highlights their accidental meeting in a convenience store and confusion over a can of soda, followed by their subsequent courting despite the social standings that should have kept them apart.

The second segment follows the couple now settling into married life. Su-Jin learns to be a housewife as her husband cares for her. But as the segment progresses, Su-jin begins to display forgetfulness, including an incident in which a fire breaks out because of a forgotten stove. While Chul Soo caught the fire in time, the seriousness of the incident and others draw them to seek medical help.

The third segment involves the revelation of Alzheimer's disease and the couple's consequent response to it. Su Jin is heavily burdened by the knowledge that she will forget her husband and hides it from him at first until he seeks advice from the doctor himself. Despite the disease, they make the commitment to stay together and as the disease progresses, the trials the couple go through increase because of Su Jin's forgetfulness.

The fourth segment reveals Su-jin in the final stages of the disease and the grief Chul Soo experiences because of it. Yet he remains beside her, despite her lost memory, hiding his eyes behind sunglasses when he visits her so she can't see his tears.

The end of the movie finishes off with Chul Soo replaying the first time they met in the convenience store with all her friends and family in the store. Chul Soo takes her back to the retirement home as they are driving off he finally tells her he loves her.


*Synopsis from wikipedia.com and crunchyroll.com. Credits for them.

Saturday, May 02, 2009

Horntail Necked / AngieAngie visits!

Above: L-R, Bert, Angie and Me at Plaza Singapura
Below: Loyalz concentrating on his HT. Grats Loyalz Necked + Egged!

Below: Friendship is meant to last :)

Below: Thanks Farah and Gracie for calling me Blob! No haha, Thanks for the mega! Love u guys!

Getting a horntail necklace seems like a snap-shot decision for me. Previously I had always felt that it seemed like eternity to get that coveted item. But now, all one needs to do is just pay a paltry 50m mesos to get a slot! And of course, the HP has gotta be enough!

Last Tuesday after work, I met up with Loyalz and a friend of his and accompanied him for his HT at PC Bunk. After the session, he was necked and egged. That spurred me to kinda rush my organizer to push my session to this week's thursday. And eventually, she did (Because the initial VIP couldn't make it). Many many thanks to bibibubuzz for borrowing me his HP items for HT. Thanks to Ardynn and squad for making the HT session a breeze. And of course thanks to all Buddy List and Guildmates for their unwavering support! haha!

Oh did I mention that my job application was a success! LoL! Anyway, my second day of work will commence on 6th May. And prior to that date, I'm kind of free. Better settle any outstanding stuffs before I go work, else it'll be too late.

For this week, Angie was in Singapore to have some sightseeing and to visit friends. Today, I met her at Northpoint before we headed down to Orchard for lunch. Well, I guess we've got much to chat about, prattling non-stop about maple and real-life issues, be it we are on the move or stationery. And it was then, she realized that her feet were getting sore due to the fact that she wore 3 inch high heels! So, shopping for a pair of comfortable (yet stylish) pair of shoes became priority! With the shoe issue settled, we went over to PC Bunk to go online and holla the rest in guild! Bert met us for dinner later ( I wasn't that hungry) and after that we prattled more! Perhaps tomorrow, if time permits, the 3 of us + Jerry would meet at Jalan Kayu for prata.

Can't wait for what's in-store tomorrow!